Insurance & Payment Information

We are actively working on partnering with most major insurance providers to make our services more accessible. In the meantime, and always, we welcome self-pay options. Before enrolling in our programs, we recommend reaching out to your insurance provider with the following questions to ensure informed care: 

Service Coverage

• Do you cover the service code 90837 (individual psychotherapy, 60 minutes)?

• Are other service codes like 90834 (individual psychotherapy, 45 minutes) or 90791 (psychiatric diagnostic evaluation) covered?

• Are there any limits on the number of sessions covered per year?

Provider Requirements

• What credentials must the provider have (e.g., licensed clinical social worker (LCSW), licensed clinical professional counselor (LCPC), psychologist, psychiatrist)?

• Are there restrictions based on the provider’s licensure or certification?

Program Coverage

• Do you cover intensive care programs, such as intensive outpatient programs (IOPs) or partial hospitalization programs (PHPs)?

• Are there specific requirements or prior authorization needed for coverage of these programs?

Network Details

• Does my plan cover out-of-network providers, and if so, what are the reimbursement rates?

• What is the difference in coverage between in-network and out-of-network providers?

Deductibles and Copayments

• What is my deductible, and how much of it has been met this year?

• What are the copayment or coinsurance amounts for mental health services?

Preauthorization and Documentation

• Is prior authorization required for mental health services or programs?

• What documentation or referrals will my insurance require for coverage?

Exclusions and Limitations

• Are there any specific exclusions or limitations related to mental health services in my plan?