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Short Biography

Short Biography

With 25 years of extensive experience in high-level medical billing, Mandy is an accomplished Medical Billing Manager and a Certified Medical Coder, CPC who excels in all facets of the billing process. Her in-depth expertise spans across coding, insurance verification, claims management, and revenue cycle optimization, ensuring accuracy and efficiency at every step. Known for her high energy and positive “glass half full” outlook, Mandy approaches each day with a can-do attitude that motivates her team and fosters a collaborative work environment.
Outside of her professional role, Mandy is a proud mother to two young men and a devoted grandmother to a beautiful infant. Her family brings her immense joy and inspiration, balancing her career with a fulfilling personal life.
Her combination of experience, leadership, and optimism makes her a valuable and uplifting presence within the team. Mandy is always ready to face new challenges with a smile, and her dedication to both her work and family shines through in everything she does.

Clinical focus:

Behavioral Health Diagnosis and Treatment Codes: Accurate coding for mental health and substance use disorders, including psychiatric evaluations, therapy, and substance abuse treatments.
  • Confidentiality and Compliance: Ensuring all coding practices comply with privacy and security regulations like HIPAA, as well as federal and state behavioral health billing guidelines.
  • Collaborative Approach: Partnering with clinicians (psychiatrists, counselors, and therapists) to align clinical documentation with proper codes for accurate billing and reimbursement.
  • Complex Service Coding: Handling coding for specialized services such as group therapy, individual counseling, medication-assisted treatment (MAT), and crisis intervention.
  • Insurance and Payer Requirements: Understanding and applying payer-specific requirements and regulations to minimize denials and maximize reimbursement.
  • Continuous Education and Training: Keeping up-to-date with evolving coding practices, regulatory changes, and training clinical staff on proper documentation to improve coding accuracy.

Credentials:

  • Certified Professional Coder (CPC) – AAPC
  • Certified Coding Specialist (CCS) – AHIMA
  • Certified Coding Specialist – Physician-based (CCS-P)
  • Certified Healthcare Financial Professional (CHFP) – HFMA
  • Associates’ Degree in Health Information Management
  • Certified Medical Reimbursement Specialist (CMRS)

Education & Experience

Education
Doctorate in Ayurveda and Holistic Wellness, Kerala Ayurveda Academy
Board certification
Board Certified Ayurvedic Practitioner (BCAP)
Field of expertise
Chakra therapy, Ayurvedic healing, and pranayama techniques
Years of practice
7

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